Setting up GXP21XX

Provisioning Grandstream Phones

* New Phone

1. Press the Home button

2. Select the System menu

3. Select option Upgrade

4. Enter Config Server: p.suretel.co

5. Set Server Type to: HTTPS

9. Press Back

10. Press Save phone should reboot in 30 seconds. If not reboot device.

* Phone from Another Provider

1. Restore Factory Defaults—

  1. Press the menu button (center button of the directional pad).
  2. Use the directional pad to select 'System'.
  3. Use the directional pad to select 'Factory Reset'.
  4. Press 'YES' to confirm factory reset.
  5. Your phone will reboot.

2. Press the Home button

3. Select the System menu

4. Select option Upgrade

5. Enter Config Server: p.suretel.co

6. Set Server Type to: HTTPS

7. Press Back

8. Press Save phone should reboot in 30 seconds. If not reboot device.

Still need help? Contact Us Contact Us