How do I add BLF/Speed Dial Keys to my device?
Keys are all the extra soft buttons on your phone. They can be programmed to do many things but typically set for seeing Colleagues status or Speed Dial numbers.
1) Login to pbx.suretel.co with admin or users credentials (Admin can see all phones, users can see any phone with their line assigned on it)
2) Under Config on the left, select Devices
3) Click blue Key button for the phone you would like to edit
4) Under the Add Key section add the necessary inforamtion
4a) Category: Depending on what type of phone these options will change typically Line will be used for most options. If you are having trouble you can try using different categories. Expansion is typically used for side cars, if all buttons are on the main screen they are typically Line keys, if they are the body of the phone but in a separate section those are usually Memory keys.
4b) Key Number: This will change based on the phone depending on the number of available keys. These are used as the sorting order of the keys. If using Line keys please keep in mind 1 & 2 are automatically taken by the logged in user.
4c) Type: Depending on what type of phone these options will change typically Normal or BLF will be used for most options. If you are having trouble you can try using different Types.
4d) Line: Select the Line you would like to use to authenticate this setting or place a call as.
4e) Extension Type: Extension is selected by default this will automatically fill in the required settigns when you select an extension. If you would like to enter custom variables you can use Custom and new options will appear.
4f) Extension: Use the drop down to select which extension will display in the BLF
5) Click Assign
6) Reboot Phone