Setting up Polycom VVX 400/410 Provisioning

* New Phone

1. Press the Home button

2. Select the Settings menu

3. Select option 2 - Advanced

4. Enter the default password (Typically 456)

5. Select option 1 - Administration Settings

6. Select option 1 - Network Configuration

7. Select Provisioning Server

8. Set Server Type to: HTTPS

9. Set Server Address to: p.suretel.co

10. Delete default Username and Password

Note: The . symbol can be found by pressing the * key on your keypad. Once you’ve entered the Server Address click Exit twice and then select Save and Reboot.

Once set, back out of the menu's until prompted to save your settings. The phone should then automatically reboot after a short pause, and provision

* Phone from Another Provider

1. Restore Factory Defaults—Press and hold the dial pad keys 13, and 5 simultaneously until the password prompt appears. Enter the administrator password (Typically 456) to initiate the reset. Resetting to factory defaults will also reset the administrator password to 456.

2. Press the Home button

3. Select the Settings menu

4. Select option 2 - Advanced

5. Enter the default password (Typically 456)

6. Select option 1 - Administration Settings

7. Select option 1 - Network Configuration

8. Select Provisioning Server

9. Set Server Type to: HTTPS

10. Set Server Address to: p.suretel.co

Note: The . symbol can be found by pressing the * key on your keypad. Once you’ve entered the Server Address click Exit twice and then select Save and Reboot.

Once set, back out of the menu's until prompted to save your settings. The phone should then automatically reboot after a short pause, and provision

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