Phone Feature Codes Available

These are feature codes that allow you to enhance the standard phone. As always if you have any quesitons please let us know by contacting support at support@suretel.co.

Feature Description Feature Code Feature Usage
BLIND TRANSFER *1 *1 < Dial transferee number when it is prompted >
ATTENDED TRANSFER *4 *4 < Dial transferee number when it is prompted >
CALL PARK *5 *5
CALL RECORDING *6 *6
VOICE-MAIL ACCESS ** **
QUEUE LOGIN *11 *11 < queue extension number > OR *11*
To Login Inside Particular Queue which is Assigned to this Caller Extension Use *11 < queue extension number >
To Login Inside All Queue which is Assigned to this Caller Extension Use *11*
QUEUE LOGOUT *12 *12 < queue extension number > OR *12*
To Logout from Particular Queue which is Assigned to this Caller Extension Use *12 < queue extension number >
To Login from All Queue which is Assigned to this Caller Extension Use *12*
INTERCOM *41 *41 < destination number >
CALL TO LAST DIALED NUMBER *73 *73
CALL TO LAST RECEIVED NUMBER *74 *74
CALL PICKUP *77 *77 < parking lot number >
RINGING EXTENSION PICKUP FROM GROUP *78 *78
BARGE-IN EXTENSION *79 *79 < extension number >
RINGING EXTENSION PICKUP *80 *80 < extension number >
DIRECT VOICEMAIL *82 *82 < extension number >
CHECK VOICEMAIL REMOTELY *99 *99 < extension number >
3-WAY CONFERENCE 0 0 in Attended Transfer

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