SMS Management & Queues

Enabling SMS

Each DID you would like to use to send/receive SMS messages will need to have the feature enabled.

1) Login to pbx.suretel.co with admin credentials

2) Select Call Routing --> DID Routing

3) Click the check mark on SMS for the DID you would like to enable

Enhanced SMS

Accessible via web browser through extension login or Android, iOS, and Chrome Apps

Managed Access and Message Delivery

1) Login to pbx.suretel.co with admin credentials

2) Select Call Routing --> SMS Routing

3) Select Edit on the DID you would like to edit 

4) Select which extensions should received messages and move them to the right

5) Enable SMS Synchronization if you want all messages replicated to all users.

6) Click Update.

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